



Explore the basic concepts of communications theory in the approachable terms of inquiry and advocacy, and understand that
people enter into communications with mind, body and emotions.
Instructional Objectives
- Provide an interactive and lively day as the best possible vehicle to personal learning and growth.
- Encourage participant recognition of their individual styles and challenges.
- Inspire participant curiosity and invite practice.
- Provide participants with new ways of listening and observing.
- Encourage self awareness and awareness of others as key to more powerful communications.
Seminar outline
• Nature of Communication
Creating a Shared Meaning
What is powerful communication?
• Understanding: Communication for learning and innovation
Using our emotional intelligence
Listening
Effective Feedback
Shared understanding
• Advocacy: Communication for persuasion
Prepare to be heard
Recognize and respond to others' needs
Present confidently
Use stories to connect people to your vision
Summarize plan / agreement
copyright 2012, Kathleen Trygstad, all rights reserved

